Customer Feedback

We recently undertook a customer satisfaction survey of 50 of our business clients to obtain feedback on the quality of our laundry and linen hire services and the results are now in. Please see below for the results and some of the comments we received.

Thank you to all for taking part; all feedback is gratefully received.

“Collections and deliveries are convenient and at times to suit our needs of the business.”

“You collect and deliver as arranged without fail.”

“If we need extra pick ups then you arrange for this always.”

“Have never had such consistent quality.”

“Very helpful polite and friendly”

“Just keep on doing what you do, thanks.”

“Company responds quickly to short notice requests.”

“Fantastic, having used a laundry service for many years and having only just changed to your company I am amazed how convenient you can be.”

“Professional, friendly and approachable.”

“You pick up and deliver back at the drop of a hat, just what we need.”

“Girls and guys on the phone and our delivery drivers are all brilliant to deal with.”

“I can not fault you.”

If you would like to give us your feedback on any aspect of the services we provide, or to complete a survey, please do email us at feedback@pegandbasket.com and we will be happy to email you a link to the survey.